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Terms of Service

Please read these terms carefully before using our service

Last updated: 9/6/2025

Acceptance of Terms

By accessing and using Nivvo AI real estate content generator, you accept and agree to be bound by the terms and provision of this agreement.

Service Description

Nivvo provides AI-powered content generation services specifically designed for real estate professionals. Our service includes:

  • AI-generated property descriptions
  • Social media post creation
  • Email template generation
  • Content customization tools

Fair Use Policy

Transparent Usage Guidelines

Our usage allowances are designed to accommodate the typical needs of real estate professionals while protecting our service infrastructure and maintaining quality for all users.

Usage Allowances

  • Free Plan: 5 content generations per month (hard limit)
  • Pro Plan: Designed for typical agent usage (~200 generations per month)
  • Agency Plan: Designed for team usage (~500 generations per month)

Fair Use Guidelines

Pro and Agency plans include generous usage allowances based on typical real estate professional needs. If your usage consistently exceeds these guidelines, we may:

  • Contact you to discuss your needs and recommend appropriate solutions
  • Offer custom pricing plans for high-volume usage
  • Temporarily throttle generation speed during peak usage periods
  • Require human review before processing extremely high-volume requests

Our Commitment

We will never suspend your service or charge overage fees without prior notice and discussion. 95% of our users never reach these limits, and for those who do, we work together to find solutions.

User Responsibilities

Important Notice

You are responsible for reviewing and editing all AI-generated content before use. While our AI strives for accuracy, you should verify all information and ensure compliance with local real estate regulations.

As a user, you agree to:

  • Use the service in accordance with our Fair Use Policy
  • Provide accurate and truthful information
  • Review all generated content before use
  • Comply with all applicable laws and regulations
  • Not use our service for illegal or harmful purposes
  • Not attempt to circumvent usage monitoring or limits
  • Maintain the security of your account

Intellectual Property

You retain ownership of the content you create using our service. However, you grant us a limited license to use anonymized data to improve our AI models.

Payment Terms

Transparent Pricing

All pricing is clearly displayed and charged monthly. You can cancel your subscription at any time with no hidden fees.

Payment terms include:

  • Monthly billing for paid plans
  • 30-day money-back guarantee
  • No long-term contracts
  • Easy cancellation process

Limitation of Liability

Nivvo is provided "as is" without warranties of any kind. We are not liable for any damages arising from the use of our service, including but not limited to lost profits, data loss, or business interruption.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may cancel your account at any time through your account settings.

Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our service.